i2O, the smart water network solutions company, announced today that it has expanded its technical support team to improve the way it supports water company clients around the world.
i2O has increased the size of its dedicated technical support team from two to seven, with employees located in the UK, Malaysia, Spain and Colombia. Previously, i2O’s technical support team was based exclusively out of its headquarters in Southampton, available in English and during UK office hours only. It is now able to provide local technical support to water utilities using its smart network solutions in all of the regions in which it operates.
The expansion of i2O’s technical support team reflects the growing demand for its smart water network solutions from water utilities. More than 100 utilities now work with i2O to meet the challenges associated with increasing and urbanising populations, more extreme weather events, ageing infrastructure and more demanding customers.
Joel Hagan, CEO of i2O, comments: “i2O’s client base is now truly global, so it is vital that we can provide technical support around the world as and when water utilities need it. With regional service centres we can help clients use our solutions more effectively at no additional cost.”