Smart networks: a cost-effective way of dealing quickly with supply shortfall and ageing infrastructure at a time of extreme weather events, more demanding customers and flat revenues
Population growth continues apace. The world is also urbanising. Growth and concentration multiply the demands on water supply.
Existing water sources are becoming depleted. More extreme weather events are occurring more often.
Water supply infrastructure is old. With pipe replacement rates at less than 1%, it continues to age, increasing the likelihood and severity of failures.
The utility workforce is ageing. Whilst replacing engineers is often not a challenge, operational and network knowledge and experience cannot be replaced.
Customers’ expectations are being raised by the other companies they interact with. They can complain more quickly and more loudly thanks to social media.
The full cost of water is often not recovered. No one wants bills to rise. Sources of capital required for major projects are often limited.
Time to benefit
Build new supply infrastructure
Reduce demand through behaviour change and regulation
Make networks smart
Easy to use
Guaranteed levels of service
High levels of security
No significant up-front costs
Simple annual fee
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