Why i2O? - i2O Water

Trusted globally

i2O currently supports more than 100 water utilities in over 45 countries. We monitor and control water supply to more than 50 million people around the world, helping to reduce leakage by up to 47% and burst frequency by up to 65%.

Why our clients choose i2O

Clients choose our solutions for six main reasons:

Quality

Each of i2O’s solution is excellent at what it does. Advanced pressure management delivers the greatest reduction in Non Revenue Water. Loggers deliver the most reliable data. Network analytics delivers the most and most accurate insights. Incident management gives the greatest reduction in customer minutes lost.

Support

We have a dedicated Technical Support team of experts with a follow-the-sun model who train and help clients to get the most out of our solutions with the benefit of an extensive online help centre of documents and videos.

Innovation

We are restless in our pursuit of new ways to make networks more intelligent. We invest heavily in R&D and, thanks to software as a service and field-upgradeable firmware, clients benefit from product improvements without the need to do any patching, upgrades, or updates, throughout the solutions’ lifetime.

Integration

i2O understands that clients increasingly need to bring information from disparate sources together. We can import data into our platform and export data from it, as well as integrating more deeply with other systems thanks to our client-facing web service API.

Security

We have long recognised the importance of information security and the role it plays in enabling control of critical national infrastructure. i2O has been ISO27001 certified for several years and has an Employee Security Screening programme.

Lifetime cost

i2O recognises that purchase price is only one component of a client’s costs. We therefore continuously seek to minimise the cost of owning and maintaining i2O solutions so that what we consistently offer the lowest lifetime cost in the market.