What is iNet? iNet brings together network-relevant information, extracts insight from it, and makes it available in ways that make it actionable

The challengesThese are the problems our clients are typically trying to solve by using iNet


Sources of data

Volume of data

Places where data resides

Number of alarms

Number of false positives/negatives

Not enough people/time to:

Turn that data into actionable insight

Manage those devices and ensure they are operational

No improvement in:

Time to identify and resolve issues; still reliant on customer calls

Asset maintenance; still time-based

Reporting on network performance; still NRW based on assumptions

Efficiency of find & fix leakage activity; still traditional area by area

The Solution

Works 24 hours a day, 7 days a week, 365 days a year
Works with a high degree of accuracy
Derives insight
Delivers it in one place
Is in the most useful format


How iNet works

Click on the steps below

  • 1

    Collect data at specified intervals from points of interest on the network

  • 2

    Send data at specified intervals

  • 3

    Receive data - i2O software service

  • 4

    Ingest data from third party loggers

  • 5

    Derive actionable insight

  • 6

    Dispatch maintenance crew only when needed

Key functionality


Smart alarms

i2O is already assisting clients to automate the setting of threshold alarms. Our clients are moving quickly to network-wide monitoring. It is no longer practicable to manually set thresholds individually for hundreds or thousands of loggers and maintain these thresholds to ensure their relevance to changing network conditions. iNet enables alarms to be viewed in their geographical content.


Event detection

By the time a customer calls, it’s too late. iNet uses historical data to learn normal patterns and flags abnormal patterns so they can be investigated and resolved before they escalate into problems that affect customers.


Transient detection

Transients do damage to networks. Clients know they have them. But where? i2O loggers collect maximum, minimum and standard deviation pressure values in each measurement interval. iNet automates and prioritises the detection of transients using this data.


PRV condition monitoring

iNet allows you to maintain PRVs much more cost-effectively based on their condition rather than on time/risk or failure. Identified causes of failure include:

  • PRVs requiring maintenance
  • Bypassed PRVs
  • PRVs unable to fully close or open
  • PRVs incorrectly setup

Estate management

Monitoring devices are proliferating on the network. But are they working and returning data? iNet identifies these devices and the nature of this problem.

Why i2O?

High quality

High quality

Our solutions’ hardware and software is of high quality. i2O has globally recognised ISO standards in quality 9001, environment 14001 and security 27001. Hardware is accurate, robust and reliable. Software is enterprise grade. We provide the most useful data and extract the most value from it. We control network pressures smoothly and accurately.

Ongoing service

Ongoing service

We don’t just sell clients product and then leave them to struggle; we provide an ongoing service that helps them ensure that they get the most out of our solutions. We train clients to use our solutions and update them on new functionality. We provide Technical Support in client office hours in multiple languages. Software service uptime is 99.9%. Client satisfaction with our Technical Support is >95%.

Innovation & continuous improvement

Innovation & continuous improvement

We work in partnership with our clients to bring new solutions to market, and are restless in improving existing solutions. We invest heavily in new product development. We are a thought leader in smart networks.

Lowest lifetime cost

Lowest lifetime cost

Our solutions have the lowest lifetime cost and deliver a Return On Investment well within regulatory periods, periods of office, and in many cases in less than 1 year. Hardware is easy to install, costs are competitive, battery life is maximised, and maintenance requirements are minimised. Clients do not need to spend time or money on IT infrastructure, its maintenance and security, or patching and updating software.

Clients Clients use iNet for a variety of reasons including: identifying opportunities to improve network performance, scheduling timely PRV maintenance based on condition, identifying and diagnosing transients