Before the clock starts ticking
Last week’s blog focused on managing incidents once you become aware of them, noting how i2O’s eNet solution can support you in being more effective at this.
It’s about mitigating the risk of an incident arising. Or it could be a diagnostic tree. Whichever, it shows the value of smart network solutions in ensuring that you reduce the risk of problems arising and have the earliest possible indication of a problem before it impacts customers or escalates into a major issue.
Below, we have set out the traditional and smart solutions you can use against Ron Bartel’s triage path to illustrate their value:
Rons decision tree
|Normal condition or Unexpected activity?
|Customers call to report bursts or loss of pressure or water quality problems
Find & fix crews identify leaks through a rolling geographic programme
|Pressure, flow and acoustic loggers with contextualised alarm thresholds can be used to flag unexpected activity
Algorithms can be used to detect unexpected activity
You contact customers to alert them to problems
Find & fix activity is directed towards areas of greatest opportunity
|Abnormal condition or Failure of mitigations?
|Time/risk based preventative maintenance
|Algorithms can be used to report on asset condition on the network
Maintenance is done on the basis of condition
|Loss of mitigations or Lack of counter measures
|Crew dispatched to open/close valves or adjust settings
|Remote control of valves
Automatic optimisation by algorithm
There are 3 main components of smart solutions:
- Monitoring & Analytics
- Remote control & Optimisation
Each of which is embodied respectively in i2Os dNet, iNet and oNet solutions.