Blog • i2O Water

How to win when the chips are down

Incident Management Software has the following benefits: Faster time to resolution Quick access to relevant information Reduced time to analyse and determine next best action Easy and automatic escalation No missed steps No duplicated activity Visibility from any location of progress and decision logic Quick review after closure for lessons learned

Water crisis compounded by poor communication

The San Francisco Chronicle says that a new report identifies that poor communications compounded the challenges faced in Salem, Oregon, USA.

Event management

‘An incident is an event that could lead to loss of, or disruption to, an organization’s operations, services or functions.‘ There are processes relating to managing an event, to bring it to a conclusion as quickly and effectively as possible before it escalates into an emergency, crisis or a disaster.

Purchase price v lifetime cost

You may have read our thought piece about the lifetime cost of a logger.

Water crisis in the Middle East

Hannah Lynch has written an excellent article on the water crisis in the Middle East.

Trunk mains

We often talk about ageing infrastructure as one of the challenges facing the water industry.

Feeling the heat

Temperature records have been broken around the world this year. The UK is enjoying a heatwave. At least most of us are. But the water companies are feeling the heat.

Russians hack control rooms

The Wall Street Journal reports that Russian hacking group Dragonfly APT has accessed utilities’ control rooms.

Resilience

The answer to resilience is to do more civil engineering projects, says Civil Engineer magazine in its July edition. They are understandably looking forward to the report of the National Infrastructure Commission on what the UK’s infrastructure priorities should be and are expecting water to figure highly. They are critical of the water industry regulator […]

New Delhi the new Cape Town

New Delhi will run out of groundwater in two years as India faces ‘day zero’ crises, according to the Telegraph.

Can we trust AI?

‘Can we trust AI?‘ asks Technology of Business reporter Marianne Lehnis. Before we answer or even ask that question, we should ask: ‘Can we trust humans?’ They can’t always articulate why they make the decisions they make, and even when they do we know that this is mostly a post hoc rationalisation for an unconscious […]

Can water companies handle big data?

In short, the answer is no. But not for the reason you might think. More monitoring devices, especially on the network, are yielding ever increasing volumes of potentially valuable data.